Found something wrong, or want to use your rights?

What to include

• The page URL or item concerned
• What is wrong, or how you are affected
• Evidence or a source, where relevant
• How we can reach you

Please do not email highly sensitive documents (such as ID card copies or health information) in your first message. If we need to verify identity, we will explain a suitable way.

How we handle requests

• Every request is reviewed by the team.
• We distinguish a correction of an error from a later source update, and label which it is.
• We keep a private record of the review where our systems support it.
• Personal data requests are handled under the rights available under applicable Thai law (PDPA), which have conditions and exceptions. Some records may need to be retained lawfully.
• There is no paid fast-track, and payment cannot buy a favourable correction.

Possible outcomes

• Factual correction, labelled as a correction.
• Additional evidence or a source is added and a person re-reviews the evidence stage.
• A right-of-response statement is shown alongside the original, where appropriate and feasible.
• A privacy or rights request is handled subject to legal conditions and exceptions.
• No change, with an explanation of why.

We do not promise a fixed response deadline until one has been legally reviewed.