Public guidance · Updated October 2026
Start from local needs, design participation responsibly, and agree from the start what can continue and what to follow up after an activity. This is public guidance for Phuket and the Andaman.
Section 1
Business responsibility includes preventing and addressing the impacts of your own operations first. Donations and volunteering are good things, but they do not replace that responsibility. Before designing any activity, ask these five questions.
Start from a real local need with a traceable source — open data, an agency report, or recorded community input — not from what the organisation feels like doing.
Participants should join voluntarily, know what they are doing, and not be pressured — especially when children, communities, or your own staff are involved.
Ask before acting: could the activity disturb an ecosystem, create extra waste, or leave local people to clean up afterwards?
Anything an activity leaves behind — trees, equipment, collection points — needs a named owner and a maintenance budget after event day. Without agreed care, benefits may not continue.
Collect only what is necessary and proportionate: date, place, participation, what was done — and get consent before photographing people or recording personal information.
An illustrative example (not a real case): a company runs a one-day beach cleanup — that is the activity. Collecting 40 kilograms of waste — that is the output. But the outcome, such as a durably cleaner beach, is a separate question that needs repeat measurement over time. Teamwork, staff pride and community relationships are legitimate goals of such an activity, but a waste-weight figure alone says nothing about coastal ecology improving.
Section 2
This is our proposed approach to designing continuing benefits — not a certification and not a guarantee of outcomes. A one-day activity can be genuinely useful, but repeated events alone do not demonstrate lasting outcomes. It is a set of design questions any organisation can use.
Define clearly what should still exist or be better after the activity ends — for example, a learning point that remains usable, or a care mechanism the community can genuinely carry on.
Name an owner who has agreed and has the capacity to continue — never assume 'the community will look after it' without a real conversation.
Budget, people, or an income mechanism covering the maintenance period — not just the event-day budget.
A documented handover and follow-up check-ins at agreed times — recording what continued, what stopped, and why.
Section 3
Before deciding, ask the people who actually live in the place: through community conversation, open data, or platforms like PLC that record local voices and evidence. Compare at least two options and write down why you chose — including what you still do not know. A good choice does not have to be big; it has to answer a real need and have someone able to carry it on.
Do not wait until the activity ends to ask 'who looks after this now'. From the design stage, set the responsible owner, maintenance budget, follow-up schedule, and the conditions under which you would stop or adapt the project. A one-day activity can be useful — building knowledge or relationships — but lasting benefit needs a supporting structure, not just repeating the same event every year.
Keep participant counts and photos (activity) clearly separate from what actually changed (outcomes). Date and source every piece of evidence, disclose what is still uncertain, and never claim more than the data supports. Before publishing images of people or contact details, get consent that can be withdrawn — and make sure your reporting does not become a burden that forces the community to answer the same questions again and again.
Good decisions start from real place evidence. Explore Phuket's source-backed information and local issues at Phuket Now · Local issues
Section 4 · Paid work
For organisations that want professional support, four services are available. Scope, technical experts, fieldwork, follow-up, fees and timing are always agreed in writing before commissioned work begins.
A review of what your existing project evidence can honestly support, what is missing, and what should not be claimed.
Designing a project for continuing benefit: ownership, resources, handover and follow-up built in from the start.
Coordinating delivery within a written, agreed scope, together with the people involved in the place.
Follow-up reviews at agreed points, recording what continued, what stopped, and the lessons.
Regenera Thailand is the commercial service provider linked from this section. Commissioning work does not purchase a favourable finding or public endorsement. PLC may participate in parts of the work where appropriate, but does not promise to represent the community.
A responsible project record should state: the need and its source, dates, who participated, what was done, what was followed up, measured or still-unknown results, and the consents involved — not just photos and headcounts.
These links go to the Regenera Thailand website. PLC is operated by Regenera (Thailand) Co., Ltd. Public guidance remains free; separately scoped professional services carry a fee.
Business responsibility guidance: preventing and addressing impacts from your own operations.
ISO 26000 is guidance, not a certification standard — no one is 'ISO 26000 certified'.
A Natural Capital framework for organisations that want to understand their dependencies and impacts on nature.
Nature Positive is a societal goal, not a project label — do not use it as a sticker on an activity.
This page is public guidance from Phuket Local Connect — not legal, investment or certification advice of any kind. Last updated: October 2026.