Phuket Local Connect is operated by Regenera (Thailand) Co., Ltd. It includes a public-interest layer for participation, learning and place-based evidence, and Visit Phuket Differently for paid experience requests. Visitor enquiry records are kept separate from civic and public-participation records. This page explains how we handle data, with additional care for children and young participants.
What we collect, by activity
Report & Connect: description, category, optional coordinates or landmark, evidence photos, and name/phone/email unless you choose anonymous. Event and learning registration: names, contact details and participant details needed for the activity. Citizen science: observations, photos, and your iNaturalist account if you choose to link it. Visitor and organisation/school enquiries: name, contact details and request details. Accounts: email and sign-in data. Certificates: name and participation.
How we use it
To run the activity you chose (review a report, manage a registration, answer an enquiry, issue a certificate), send activity-related emails, and keep the platform safe. Visitor and commercial enquiries are stored separately from civic participation, and civic reports are never used as commercial prospect lists. Evidence photos have EXIF/GPS metadata removed before storage and are visible only to the team.
What we never do
We do not sell your data, share it with advertisers, use it to manipulate your choices, or build hidden profiles to share with outside parties.
Cookies and analytics
We do not track you for advertising or use third-party cookies to make money. Service providers that help us operate include our cloud hosting and email delivery providers, and iNaturalist only if you choose to link your account.
Your rights under PDPA
Rights available under applicable PDPA may include access, correction, deletion/erasure, restriction, objection, portability where applicable, and withdrawal of consent where consent is the basis — subject to legal conditions and exceptions. We review every request.
How long we keep data
We retain data only as needed for the stated purpose and applicable obligations. Deletion requests are reviewed, and some records may need to be kept lawfully or for evidence integrity.
Children and Young Participants
When children take part in PLC activities, we apply data-minimisation and additional safeguarding.
- One guardian, teacher or coordinator email can register multiple participants for the same event.
- Participant records are kept separate from the account or contact email.
- We collect age band rather than full birth date. School name is collected only when needed.
- Consent is split into separate choices: participation and data processing, photo/video use, public storytelling, and future contact — never combined in one checkbox.
- Consent controls are never pre-checked.
- We do not publish a minor's full name, class, school, contact details, precise home location, sensitive species locations, medical or emergency information. PLC does not publish participant rankings.
- Every consent is recorded with version, date and time, purpose, participant relationship, withdrawal status, and responsible organisation.
- Guardians or schools can request consent withdrawal, correction, export, deletion or photo removal at any time; requests are reviewed and some records may need to be kept where the law requires.
- Withdrawing photo consent does not automatically cancel participation.
- Age thresholds and consent requirements are configurable and will be set following legal and PDPA review — not hard-coded.
We are still in pilot phase
Phuket Local Connect is developing and learning alongside the community. If we make important changes to our privacy practices, we will tell you clearly.
Questions or concerns about your data?
Contact us directly. We will review your request and explain what we can do.
Email usCurrent contact route: andamansmile@gmail.com
This framework supports responsible operation; it is not a substitute for case-specific legal advice.